Terms and Conditions

terms and Conditions

Effective Date: 19 April, 2026

Guest Profile & ID Proof

  • Primary guest must be at least 18 years old.
  • Accepted ID proofs: Aadhaar Card, Passport, Driving License, and Government-issued Photo ID.
  • All guests above 18 years must carry a valid government-approved photo ID with address proof.
  • Local IDs are not accepted.
  • For foreign guests, a valid passport and visa are mandatory. C-Form formalities will be completed as per government regulations.

General Rules & Visitor Policy

  • Standard Check-in: 2:00 PM
  • Standard Check-out: 11:00 AM
  • Private parties/events are allowed.
  • Outside visitors are not permitted inside guest rooms. Visitors may meet guests in the lobby, restaurant, or designated public areas.
  • Early check-in and late check-out are subject to availability and may incur additional charges.

Smoking, Alcohol & Outside Food

  • Alcohol consumption is prohibited inside the premises.
  • Smoking inside the premises is prohibited.
  • Outside food is not allowed.

Pet Policy

  • Pets are not allowed.
  • No pets reside within the property.

Infant Policy

  • One infant (0–2 years) per room is allowed without affecting room occupancy.
  • Complimentary meals are provided for infants.

Child & Extra Bed Policy

  • No extra bed will be provided for children included in the booking.
  • Extra bed/mattress for additional guests is available at INR 1500 per guest per night (payable at the property).
  • Children below 5 years can stay free when sharing existing bedding with parents.
  • Children above 5 years may be charged as per the hotel’s extra person policy.

Cancellation Policy

  • Cancellation policies may vary depending on the rate plan or booking source.
  • If cancellation is made within 72 hours before check-in, one night’s tariff will be charged.

Refund Policy

  • Refunds for refundable bookings may take 2–4 weeks to reflect in the original payment method after deduction of applicable bank/credit card charges.

No Show Policy

  • In case of a no-show, applicable room charges will be charged.

Payment Policy

  • Accepted payment methods: Credit Cards, Debit Cards, UPI, and Cash.

Applicable government taxes and service charges will be levied